{"id":17471,"date":"2022-03-17T21:41:39","date_gmt":"2022-03-17T21:41:39","guid":{"rendered":"https:\/\/www.oiq.qc.ca\/general-public\/reports-and-complaints\/plaintes\/"},"modified":"2025-12-15T16:06:06","modified_gmt":"2025-12-15T21:06:06","slug":"complaints","status":"publish","type":"page","link":"https:\/\/www.oiq.qc.ca\/en\/general-public\/reports-and-complaints\/complaints\/","title":{"rendered":"Complaints"},"content":{"rendered":"<div  class=\"block-wrapper \">\n<div class=\"message is-dark\">\n      <div class=\"message-wrapper container\">\n          <div class=\"row\">\n              <div class=\"col-12 mw-inner\">\n                  <div class=\"message-inner\">\n                      <div class=\"message-header\">\n                                                    <div class=\"message-content\">\n                                                                <div class=\"message-title\">\n                                      <h2>Report a Violation or Misconduct<\/h2>\n                                  <\/div>\n                                                            <div class=\"message-txt\">\n                                  <div class=\"wysiwyg \">\n\t<p>For any breach of the Engineers Act or to report the conduct of an engineer, it is important to submit a report. Visit the \u201cReports\u201d page for full details and to access the online form.<\/p>\n\n<\/div>                              <\/div>\n                              <div class=\"message-footer no-icon \">\n                                                                <div class=\"message-btns\">\n                                                                                                                        <a href=\"https:\/\/www.oiq.qc.ca\/en\/formulaire-signalement\" target=\"\" class=\"btn-arrow bordered is-white\">\n                                <span class=\"label\">File a report<\/span>\n                        \n        <span class=\"icon reset-font\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"10.582\" height=\"18.826\" viewBox=\"0 0 10.582 18.826\">\n\t<g id=\"Groupe_9\" data-name=\"Groupe 9\" transform=\"translate(-8.831 1.414)\">\n\t\t<g id=\"Groupe_8\" data-name=\"Groupe 8\">\n\t\t\t<path id=\"Line\" d=\"M0,0,7.755,8.235\" transform=\"translate(10.244)\" fill=\"currentColor\" stroke=\"currentColor\"\n\t\t\t      stroke-linecap=\"round\" stroke-miterlimit=\"10\" stroke-width=\"2\" class=\"fill\"\/>\n\t\t\t<path id=\"Line-2\" data-name=\"Line\" d=\"M0,8.235,7.755,0\" transform=\"translate(10.244 7.764)\"\n\t\t\t      fill=\"currentColor\" stroke=\"currentColor\" stroke-linecap=\"round\" stroke-miterlimit=\"10\" stroke-width=\"2\" class=\"fill\"\/>\n\t\t<\/g>\n\t<\/g>\n<\/svg>\n<\/span>\n    <\/a>\n                                                                                                                                                                <a href=\"https:\/\/www.oiq.qc.ca\/en\/general-public\/reports-and-complaints\/reports\/\" target=\"\" class=\"btn-arrow bordered is-white\">\n                                <span class=\"label\">See the reporting procedure<\/span>\n                        \n        <span class=\"icon reset-font\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"10.582\" height=\"18.826\" viewBox=\"0 0 10.582 18.826\">\n\t<g id=\"Groupe_9\" data-name=\"Groupe 9\" transform=\"translate(-8.831 1.414)\">\n\t\t<g id=\"Groupe_8\" data-name=\"Groupe 8\">\n\t\t\t<path id=\"Line\" d=\"M0,0,7.755,8.235\" transform=\"translate(10.244)\" fill=\"currentColor\" stroke=\"currentColor\"\n\t\t\t      stroke-linecap=\"round\" stroke-miterlimit=\"10\" stroke-width=\"2\" class=\"fill\"\/>\n\t\t\t<path id=\"Line-2\" data-name=\"Line\" d=\"M0,8.235,7.755,0\" transform=\"translate(10.244 7.764)\"\n\t\t\t      fill=\"currentColor\" stroke=\"currentColor\" stroke-linecap=\"round\" stroke-miterlimit=\"10\" stroke-width=\"2\" class=\"fill\"\/>\n\t\t<\/g>\n\t<\/g>\n<\/svg>\n<\/span>\n    <\/a>\n                                                                                                            <\/div>\n                                                              <\/div>\n                          <\/div>\n                      <\/div>\n                  <\/div>\n              <\/div>\n          <\/div>\n        <\/div>\n<\/div>\n<\/div>\n\n\n<div  class=\"block-wrapper \" data-block-name=\"Nouvelle Section\">\n<div class=\"new-section \" >\n        <div class=\"ns-container\">\n                            <div class=\"ns-inner\">\n                    <div class=\"ns-content\">\n                        <div class=\"container\">\n                            <div class=\"row\">\n                                <div class=\"col-12\">\n                                    <div class=\"ns-title\">\n                                                                                    <h2 class=\"ns-title\">We are committed to serving you well<\/h2>\n                                                                            <\/div>\n                                <\/div>\n                                <div class=\"col-12\">\n                                    <div class=\"ns-txt\">\n                                                                                    <div class=\"wysiwyg \">\n\t<p>The OIQ handles all complaints it receives diligently. When filing a complaint, please include the following information in your message:<\/p>\n<ul>\n<li>Your name and contact information<\/li>\n<li>The name of the department or person to whom the complaint relates.<\/li>\n<li>A summary of the facts.<\/li>\n<li>If necessary, include supporting documentation relating to the facts.<\/li>\n<\/ul>\n<p>Please note that certain subjects or areas cannot be challenged through a complaint. Here are some examples:<\/p>\n<ul>\n<li>Decisions and activities of a general and impersonal nature, such as the adoption of a regulation or a public position taken by the OIQ.<\/li>\n<li>Decisions made by the Board of Directors or by a body to which the OIQ has delegated any of its powers.<\/li>\n<li>Decisions made by the Syndic in the exercise of their duties.<\/li>\n<li>Decisions for which the law provides a mechanism for review, revision or appeal, or the possibility of referring the matter to another body.<\/li>\n<li>The conduct of a hearing by the Disciplinary Council.<\/li>\n<\/ul>\n<p>Finally, our policy does not apply to professional inspections or illegal practices.<\/p>\n\n<\/div>                                                                            <\/div>\n                                <\/div>\n                            <\/div>\n                        <\/div>\n                    <\/div>\n                                    <\/div>\n                    <\/div>\n    <\/div>\n\n<script>\n    $(window).load(function() {\n        let hash = window.location.hash;\n        if (hash) {\n            $('html,body').animate({ scrollTop: $(hash).offset().top - 60 }, 'slow');\n        }\n    });\n<\/script>\n<\/div>\n\n\n<div  class=\"block-wrapper \">\n<div class=\"message is-dark\">\n      <div class=\"message-wrapper container\">\n          <div class=\"row\">\n              <div class=\"col-12 mw-inner\">\n                  <div class=\"message-inner\">\n                      <div class=\"message-header\">\n                                                    <div class=\"message-content\">\n                                                                <div class=\"message-title\">\n                                      <h2>For candidates who disagrees with a decision from the OIQ<\/h2>\n                                  <\/div>\n                                                            <div class=\"message-txt\">\n                                  <div class=\"wysiwyg \">\n\t<p>If you are a candidate for the engineering profession and wish to challenge a decision concerning your status, you may first file a complaint with the OIQ. If the decision still seems unjustified after this step, a final recourse is available: filing a complaint with the Commissioner for Admission to Professions.<\/p>\n<p>The Commissioner ensures that access to professions governed by a professional order in Quebec is fair and effective. Anyone who believes that their case has not been handled properly can file a complaint with the Commissioner. Once the complaint has been filed, an analyst will submit their findings to the Commissioner, who may then make recommendations or intervene with the OIQ to clarify or resolve the situation.<\/p>\n\n<\/div>                              <\/div>\n                              <div class=\"message-footer no-icon \">\n                                                                <div class=\"message-btns\">\n                                                                                                                        <a href=\"https:\/\/www.quebec.ca\/gouvernement\/ministeres-organismes\/office-professions\/coordonnees-structure\/organismes-lies\/commissaire-admission-professions\" target=\"_blank\" class=\"btn-arrow bordered is-white\">\n                                <span class=\"label\">File a complaint with the Commissioner<\/span>\n                        \n        <span class=\"icon reset-font\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"10.582\" height=\"18.826\" viewBox=\"0 0 10.582 18.826\">\n\t<g id=\"Groupe_9\" data-name=\"Groupe 9\" transform=\"translate(-8.831 1.414)\">\n\t\t<g id=\"Groupe_8\" data-name=\"Groupe 8\">\n\t\t\t<path id=\"Line\" d=\"M0,0,7.755,8.235\" transform=\"translate(10.244)\" fill=\"currentColor\" stroke=\"currentColor\"\n\t\t\t      stroke-linecap=\"round\" stroke-miterlimit=\"10\" stroke-width=\"2\" class=\"fill\"\/>\n\t\t\t<path id=\"Line-2\" data-name=\"Line\" d=\"M0,8.235,7.755,0\" transform=\"translate(10.244 7.764)\"\n\t\t\t      fill=\"currentColor\" stroke=\"currentColor\" stroke-linecap=\"round\" stroke-miterlimit=\"10\" stroke-width=\"2\" class=\"fill\"\/>\n\t\t<\/g>\n\t<\/g>\n<\/svg>\n<\/span>\n    <\/a>\n                                                                                                            <\/div>\n                                                              <\/div>\n                          <\/div>\n                      <\/div>\n                  <\/div>\n              <\/div>\n          <\/div>\n        <\/div>\n<\/div>\n<\/div>\n","protected":false},"excerpt":{"rendered":"","protected":false},"author":4,"featured_media":0,"parent":16210,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"views\/template-builder.blade.php","meta":{"_acf_changed":false,"_relevanssi_hide_post":"","_relevanssi_hide_content":"","_relevanssi_pin_for_all":"","_relevanssi_pin_keywords":"","_relevanssi_unpin_keywords":"","_relevanssi_related_keywords":"","_relevanssi_related_include_ids":"","_relevanssi_related_exclude_ids":"","_relevanssi_related_no_append":"","_relevanssi_related_not_related":"","_relevanssi_related_posts":"1","_relevanssi_noindex_reason":"","inline_featured_image":false,"footnotes":""},"class_list":["post-17471","page","type-page","status-publish","hentry"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v26.6 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>OIQ &#8211; Ordre des ing\u00e9nieurs du Qu\u00e9bec<\/title>\n<meta name=\"description\" content=\"Did you have a bad experience with the Ordre des ing\u00e9nieurs du Qu\u00e9bec or its staff? We&#039;re sorry. Here are your options for filing a complaint.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.oiq.qc.ca\/en\/general-public\/reports-and-complaints\/complaints\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Complaints - OIQ - Ordre des ing\u00e9nieurs du Qu\u00e9bec\" \/>\n<meta property=\"og:description\" content=\"Did you have a bad experience with the Ordre des ing\u00e9nieurs du Qu\u00e9bec or its staff? We&#039;re sorry. 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